Customer Support Specialist
Remote

Paidwork is a global freelance marketplace opportunity for people who want to earn money just by completing simple tasks, from home, on their personal devices. Over 15 million people worldwide have chosen Paidwork to increase their income. We have successfully provided additional source of funds in almost every place on Earth. With 5 different methods of earning money online, Paidwork provides additional workload to people anytime and anywhere.


In its niche and earning segment, Paidwork is an absolute leader in the number of monetizations available for earning money. By granting possibility to acquire funds on every device with internet connection, Paidwork helps all people in reaching their financial goals.


To keep up with our rapid growth in the new markets, Paidwork is looking for experienced and motivated individuals to join our expanding team.


Our Customer Success team is growing and seeking for talented Customer Support Specialist, who will provide our customers with relevant information regarding Paidwork functionality.


Key Responsibilities:

- Responding to emails, reviews, reporting problems by users.

Providing information about errors, improvements and platform development.

- Educate our users from basics to the full functionality to benefit from Paidwork services.

- Provide internal departments and management with customers feedback.


What we expect from you:

- English language (C1/C2).

- Customer support related experience.

- Desire to move up and grow with the company.

- Analytical skills and strong desire to evolve in IT.

- The ability to work well with others.

- Good problem-solving skills.

- Energy, enthusiasm, and motivation.

- Intelligence and the ability to learn quickly.


We offer:

Career in rapidly growing IT.

- Flexible working day starts between 9 and 12 am with at least 3 working days.

- Friendly employees.

- Corporate education (training, seminars, conferences).

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